Welcome to Huco Chocolates! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
✅ General
- This website is owned and operated by Huco Chocolates.
- By accessing our website or placing an order, you agree to comply with these Terms & Conditions.
- We reserve the right to update, modify, or change these terms at any time without prior notice.
✅ Products
- All our chocolates are handcrafted in small batches using natural ingredients.
- Images on the website are for illustration purposes. Actual product color, size, or packaging may slightly vary due to handmade nature.
- Chocolates are perishable items and must be stored in a cool & dry place (18–22°C) to maintain freshness.
✅ Pricing & Payments
- All prices listed on the website are in Indian Rupees (₹) and inclusive of applicable taxes.
- Payment must be made in full at the time of order through our secure payment gateways.
- We do not store any sensitive payment details (like card or bank information).
✅ Shipping & Delivery
- We currently deliver across India through trusted courier partners.
- Delivery timelines vary by location (usually 3–7 business days).
- Once dispatched, tracking details will be shared with you.
- We are not liable for delays caused by courier partners, weather, or unforeseen circumstances.
✅ Cancellations, Returns & Refunds
- Orders once placed cannot be cancelled once dispatched.
- Due to the perishable nature of chocolates, returns are not accepted.
- If you receive a wrong, damaged, or melted product due to transit mishandling, you may request a replacement or refund within 24 hours of delivery (see Refund & Returns Policy).
✅ User Responsibilities
- You agree not to misuse our website, engage in fraudulent activity, or violate applicable laws.
- You must provide accurate shipping and contact information for smooth delivery.
✅ Intellectual Property
- All content on this website (logos, text, designs, photos, graphics) belongs to Huco Chocolates and cannot be copied or used without permission.
✅ Limitation of Liability
- Huco Chocolates is not liable for:
- Issues caused by improper storage after delivery.
- Delays or losses caused by courier services.
- Allergic reactions due to nuts, dairy, or other ingredients (customers are advised to read product descriptions carefully).
✅ Governing Law
- These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
📩 Contact Us
For any queries, please reach out to us:
📧 Email: Hucochocolates@gmail.com
💝 Huco Chocolates Promise: Our chocolates are handcrafted with love, and our policies are designed to make your experience safe, smooth, and delightful.